Resume

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• Brand Development: Launched 20+ innovative products, increasing product range and market appeal, resulting in a 150% boost in online shop engagement through strategic marketing initiatives.

• Supplier Management: Expanded active supplier base by 230%, ensuring a reliable supply chain and initiating two first-ever collaborations to significantly broaden market reach.

• CRM Implementation: Integrated a new CRM system, enhancing customer communication procedures and improving overall customer satisfaction and engagement.

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• Launched startup with co-founder, implementing a CRM system and creating a website and social media pages, achieving a 50% increase in online engagement within the first three months.

• Established connections and wrote contracts with 10 local senior houses and hospices, setting the foundation for future growth despite initial challenges.

• Led a team of 5 account managers, surpassing client expectations and achieving a 30% increase in client retention.
• Enhanced brand recognition by overseeing social media marketing and public relations, resulting in a 50% increase in online engagement.
• Developed and managed digital sales assets, contributing to a 40% growth in sales within the first three months.

• Spearheaded initiatives that led to a 230% increase in year-over-year donations and secured $330,000 in grants.

• Organized and executed three major fundraisers, surpassing previous records by 170% and increasing attendee numbers by 35%.
• Established three new communication channels, enhancing donor engagement and overall impact, leading to a 25% increase in donor retention.
• Implemented data-driven strategies, resulting in a 20% improvement in fundraising efficiency and donor outreach.

• Introduced new data collection and analysis capabilities, increasing donor response rates by 40% and average donations by 25%.

• Conducted weekly training sessions for fundraising managers, expanding the team from 2 to 7 members and increasing monthly fundraising goals by 20%.

• Secured $15,000 through a targeted internet fundraising campaign, exceeding initial targets by 30%.

• Enhanced donor communication strategies, resulting in a 35% increase in engagement and a 15% boost in repeat donations.

• Enhanced Training Impact: Created and delivered training programs and materials, including multimedia aids, leading to a 17% increase in phone customer acquisition and improved employee performance.
• Event Management: Moderated international and regional business conferences with 800+ participants, showcasing exceptional ability in large-scale event coordination and communication.

• Event Leadership: Organized over 30 corporate events annually, ranging from 15 to 500 participants, including team-building and educational activities, and successfully directed the overall strategy for all events.
• Cross-Cultural Team Building: Developed and executed innovative team-building scenarios for international participants, negotiated contracts, managed budgets, and ensured seamless coordination of catering and transportation for over 20 high-impact events.

Successfully organized and led 30+ corporate events annually, including team-building and educational activities, by developing creative scenarios, managing budgets, and coordinating logistics to ensure smooth execution and high participant satisfaction.